Shipping & Delivery Policy
Do I have to pay for shipping?
We offer free shipping across India for all prepaid orders. For cash on delivery orders, a nominal convenience fee of Rs. 100 will be added during checkout. This convenience fee is non-refundable.
How long will it take for my order to reach me?
Our warehouse dispatches orders from Monday to Friday, and it takes another 2-10 working days for the order to reach you based on your location
Please note: The delivery timelines above are indicative only. Since we rely on our courier partners for delivery, this can vary due to factors that are outside our control.
Typical Transit Time By Delivery Location:
Within Maharashtra: 1-2 working days
Metros: 3-4 working days
Non-Metros and Interiors: 5-10 working days
Will all the items in my order be shipped in the same package?
Not necessarily. A single order may be shipped as multiple packages to ensure that your product(s) arrive safely and securely.
We have resumed shipping to most locations, including red zones. Keeping in mind government guidelines and safety considerations for our customers and employees, please note the following temporary changes to our shipping and returns policies:
1. Delivery of non-essential goods is not allowed in designated containment areas. We request you to check the status of your delivery location before placing the order.
2. Delivery may take longer than usual. There could be a possible delay of 24-72 hours in dispatch and delivery. We appreciate your patience and understanding in such cases.
- Orders cannot be cancelled once placed.
- We will continue to offer a free replacement in case the product received is damaged or broken. To raise a request for replacement, please email us at firstname.lastname@example.org within 7 calendar days of order delivery (please mention your order number and include a few images of the damaged/broken item.)
4. Given these unprecedented times, our highest priority continues to remain the safety of customers and employees. We and our courier partners have enforced precautionary measures at our warehouse including social distancing and regular sanitisation.